Overview

Notice of Non-Discrimination

Universal Technical Institute is dedicated to maintaining an environment that guarantees students with disabilities full access to its educational programs, activities, and facilities.

As such, we are committed to educational and work communities that are free from prohibited discrimination and harassment. UTI prohibits discrimination and harassment on the basis of race, color, national origin, sex, religion, disability, age, veteran status, sexual orientation/gender identity or expression, genetic information, and any other legally protected status in the provision of its courses, programs, services or activities.

UTI has designated the National Director of Student Services as the individual responsible for the coordination and administration of its non-discrimination and harassment policies. In addition, the National Director of Student Services has been designated to coordinate UTI’s compliance with Section 504, the ADA, and the Age Act. Questions or comments about discrimination or harassment can be directed to the National Director of Student Services as follows: 16220 N. Scottsdale Road, Suite 100, Scottsdale, AZ 85254, by 800-859-7249, or mscheet@uti.edu.

Student Services Directors serve as deputy coordinators for the duties mentioned above.

people services

Contact Information

Questions or comments about discrimination or harassment can be directed to the Director of Student Services as follows:

Campus Campus Address Toll Free
Avondale 10695 W. Pierce Street, Avondale, AZ 85323 800-859-1202
Houston 721 Lockhaven Drive, Houston, TX 77073 800-325-0354
Lisle 2611 Corporate West Drive, Lisle, IL 60532 800-441-4248
Rancho Cucamonga 9494 Haven Avenue, Rancho Cucamonga, CA 91730 888-692-7800
Exton 750 Pennsylvania Drive, Exton, PA 19341 877-884-3986
Sacramento 4100 Duckhorn Drive, Sacramento, CA 95834 877-884-2254
NASCAR Tech 220 Byers Creek Road, Mooresville, NC 28117 866-316-2722
Norwood 1 Upland Road, Building 200, Norwood, MA 02062 866-753-6553
MMI-Phoenix 2844 W. Deer Valley Road, Phoenix, AZ 85027 800-528-7995
UTI-Orlando 2202 W. Taft-Vineland Road, Orlando, FL 32837 800-342-9253
MMI-Orlando 9751 Delegates Drive, Orlando, FL 32837 800-342-9253
Dallas/Fort Worth 5151 Regent Boulevard, Irving, TX 75063 877-873-1083
Long Beach 4175 East Conant Streat Long Beach, CA 90808 844-308-8838

For inquiries or reports related to discrimination or harassment on the basis of sex, contact the Title IX Coordinator. The Title IX Coordinator is the Director of National Student Services and can be reached at Universal Technical Institute, Inc., 16220 N. Scottsdale Road, Suite 100, Scottsdale, AZ 85254, 800-859-7249 or mscheet@uti.edu.

For further information on notice of non-discrimination, you may contact the appropriate federal office by clicking here for the address and telephone number of the office that serves your area, or by contacting the U.S. Department of Education, Office for Civil Rights, Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Ave., SW, Washington, DC 20202-1100, OCR@ed.gov, 800-421-3481.

UTI does not discriminate against individuals with disabilities seeking to apply to its programs. The admissions application process for students with disabilities is the same as for other students. Applicants with disabilities who may need accommodations in the application process should contact the Student Services Department. Prospective students with disabilities who would like to learn about the accommodations process and required documentation may choose to contact the Student Services Department. Contacts with the Student Services Department are strictly confidential, and this information will not be shared with the Admissions Office. UTI is aware that some prospective students with disabilities may choose to disclose their disabilities during the application process (for example, to help UTI understand adverse information in their educational records.) Such disclosure is entirely voluntary and optional. UTI will not use any information provided in a discriminatory manner.

We’ve provided the following information on accommodations and other important campus resources to increase access on campus and enhance your overall UTI experience.

Request Accomodations

ADA 504/ADA Procedure

UTI welcomes students with disabilities. UTI is committed to making reasonable, appropriate, and effective modifications (commonly called “accommodations”) in policies, practices, and procedures for qualified individuals with disabilities in accordance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Amendments Act, and applicable state and local laws. A qualified student with a disability must have a physical or mental impairment that substantially limits one or more major life activities; have a record of such an impairment; or be regarded as having such an impairment. Qualified students with disabilities also must meet the academic and technical standards for admission or participation in UTI’s educational programs and services.

Qualified individuals with disabilities who comply with the process outlined below may receive reasonable modifications tailored to their individual needs to ensure equal access to UTI’s programs and services. Some examples of modifications may include extended time, use of assistive technology, and assistance liaising with external agencies such as rehabilitative services, if applicable. To receive services, each student must:

  1. Identify the need for modifications through the Student Services Department by:
    • Submitting the accommodation request and consent form.
    • Providing all requested documentation.
  2. Meet with the Director of Student Services or designee to discuss modifications if found eligible for such services. The Director of Student Services or designee will set up a mutually convenient time for an in-person or telephone conference to review the Student Accommodation Plan.
  3. Provide the Student Services Department with a signed consent.
  4. Provide the Accommodation Plan to each instructor. Each student must comply with this requirement to receive approved accommodations.

If a request for accommodations is denied, students may contact the Director of Student Services to discuss the decision or utilize the ADA/Section 504 grievance procedure.

Students are encouraged to submit all requested documentation promptly; ideally, requests for accommodations should be submitted approximately 6 weeks prior to the start date of the class for which accommodations are requested. This will allow the Student Services Department to ensure that approved accommodations are provided in a timely manner.

FOR QUESTIONS ABOUT THE ACCOMMODATION PROCESS, PLEASE CHECK THE FOLLOWING:

Click on the following link for more information: Accommodation Contacts

Documentation Requirements

To assist UTI in evaluating requests for accommodations, students with disabilities who seek modifications must provide documentation of the reported disability to the Director of Student Services. Students should provide the Director of Student Services with:

  1. Copies of any IEPs and Section 504 or other individualized plans. The Student Services Department will evaluate these documents on a case-by-case basis; however, additional and more current documentation may be required.
  2. OR

  3. Signed and dated certification that is on letterhead from an appropriately licensed health care provider, which (a) describes any physical or mental impairment that substantially limits a major life activity; (b) identifies the major life activity(ies) impacted; (c) describes how the impairment affects the student’s ability to participate in UTI’s courses, programs, services, and/or activities; and (d) specifically describes any accommodation or modification recommended and the relationship between the requested modification and the impairment.

If UTI requires additional documentation, the Student Services Department will notify the student. Upon request, students may be required to provide the Director of Student Services or designee with the following from an appropriately licensed or credentialed professional that is on letterhead, dated, and signed:

  • An evaluation by an appropriately licensed or credentialed professional stating the nature of the impairment and the current impact of the impairment on the student’s ability to participate in postsecondary educational programs and services (also known as “functional limitations”).
  • A list of recommended accommodations for the student and an explanation of the relationship between the requested accommodations and the impairment.

Students bear the cost of obtaining this documentation. Some students may not need documentation if the disability is permanent, observable, and stable. Documentation provided must be current, generally, less than three years old. For conditions that are more permanent, documentation may be less recent. However, more current documentation may be required for chronic or changing conditions. Please consult with the Student Services Department about the need for, and appropriateness of, documentation.

Requests for certain accommodations such as note takers, sign language interpreters, and course materials in alternative format may take several weeks to fulfill. Students should obtain necessary documentation 6-8 weeks in advance of the applicable start date to avoid delays in participating in UTI’s programs and activities.

STUDENTS WHO ARE DEAF OR HARD OF HEARING AND ARE REQUESTING ACCOMMODATIONS

An IEP or Section 504 plan generally will be sufficient to establish the need for accommodations. However, additional information may be required to determine the appropriate accommodations to be provided. The Student Services Department will make this determination on a case-by-case basis. Upon request, students should provide documentation to support a request for accommodations from appropriate professionals qualified to diagnose and treat hearing impairments, such as audiologists, otolaryngologists, and other speech/hearing specialists. Documentation should be on letterhead and include:

  • The credentials of the professional providing the evaluation;
  • A diagnosis of deafness or hearing loss and a statement regarding whether the student’s hearing is static or changing;
  • A discussion of the student’s condition and current level of functioning, and how it may impact her/him in a postsecondary educational environment;
  • Specific recommendations for accommodations in the academic setting that explain how the recommendations are related to the student’s current functional limitations; and
  • A summary of assessment procedures and evaluation instruments used to diagnose the student and a narrative summarizing the evaluation results (for students with permanent, lifelong impairments such as deafness, documentation may not need to be as recent).

GRIEVANCES

Students are encouraged to submit all requested documentation promptly; ideally, requests for accommodations should be submitted approximately 6 weeks prior to the start date of the class for which accommodations are requested. This will allow the Student Services Department to ensure that approved accommodations are provided in a timely manner.

This procedure applies to complaints of discrimination and/or harassment based on disability, including complaints regarding student requests for accommodations or modifications.

  1. Filing a complaint: Any individual who believes s/he has been discriminated against based on disability in UTI’s programs or activities is encouraged to immediately contact the Director of Student Services. Complaints generally should be filed within 180 days of the date of the alleged discrimination. Complaints filed after this date may be eligible for a discretionary waiver. Requests for a waiver should be made to the Director of Student Services. If there is a conflict of interest with the Director of Student Services, the Campus President will assume all duties assigned to the Director of Student Services under this procedure.
  2. Optional informal resolution of complaints: A complainant may choose to resolve a complaint informally by participating in a facilitated meeting with the respondent and the Director of Student Services within two weeks of the filing of the complaint. A complainant may end the informal process at any time and request formal resolution of the complaint.
  3. Formal resolution of complaints: Unless a complainant elects to participate in the optional informal resolution process, complaints will be addressed through the formal resolution process.
    • Within 45 business days of the filing of the complaint or the conclusion of the optional informal resolution process, the Office of Student Services will investigate the complaint. The investigation generally will consist of an assessment of the complaint, the gathering and review of relevant documentation, and, if necessary, interviews of the complainant, respondent, and other relevant witnesses.
    • If the investigative phase will take longer than 45 days, the Director of Student Services will provide the parties with an explanation for the delay.
    • Within one week of the conclusion of the investigation, the Office of Student Services will provide the parties with written notice of the outcome of the investigation.
  4. This procedure provides for the prompt, adequate, reliable, and impartial resolution of complaints, including an equal opportunity for the parties to access, review, and present witnesses and other evidence.
  5. UTI will provide to the complainant interim measures as appropriate (e.g., arranging for changes in class schedules) and will strive to keep the complaint and investigation confidential to the extent possible. UTI will take steps to prevent the recurrence of any discrimination or harassment and to correct discriminatory effects on the complainant and others, as necessary.
  6. UTI does not tolerate retaliation against complainants, witnesses, or any person who participates in the investigatory process or otherwise exercises rights under Section 504 or the ADA. Any retaliatory conduct should be promptly reported to the Director of Student Services.

Service Animal Policy

Service animals assisting persons with disabilities are welcome in areas open to the public on UTI’s campuses. A service animal is a dog that is individually trained to do work or perform tasks for a person with disabilities. In some instances, similarly trained miniature horses may qualify as service animals. Examples of work or tasks that service animals may perform include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, reminding a person with a mental illness to take prescribed medications, or alerting and protecting a person who is having a seizure. If necessary to determine what service a dog provides, UTI staff may only ask: (1) whether the dog is a service animal required because of a disability and (2) what work or task the dog has been trained to perform. UTI staff will not ask about the individual’s disability, require medical documentation, documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task. UTI may require additional information with respect to miniature horses.

Service animals may be excluded from UTI’s premises if the animal is out of control and the handler does not take effective action to control it or the animal is not housebroken. A service animal must be kept under control by a harness, leash, or other tether, unless the person is unable to hold those, or if such use would interfere with the service animal’s performance of work or tasks. In such instances, the service animal must be kept under control by voice, signals, or other effective means. The person with the disability may remain on campus without the animal if the animal is excluded for the aforementioned reasons. Service animals in training are welcome on UTI's campuses in the same manner, and subject to the same requirements as service animals that are fully trained.

UTI will allow support animals on its campuses on a case-by-case basis. Support animals are used by individuals with disabilities for emotional support, well-being, or comfort. Because they are not individually trained to perform work or tasks, support animals are not service animals. Students who request to have a support animal on campus must submit the request in writing to the Student Services Department and provide appropriate supporting documentation upon request.

Support animals can be excluded from UTI’s premises if the animal is out of control or the animal is not housebroken. They can also be excluded if the animal poses a direct threat to the health or safety of others that cannot be mitigated by reasonable modifications of policies, practices, or procedures, or the provision of auxiliary aids or services. A support animal generally must be kept under control by a harness, leash, or other tether, unless the person is unable to hold those, or if such use would interfere with the service animal’s performance of work or tasks. If such means cannot be used to control the animal, the support animal must be kept under control by voice, signals, or other effective means.

Questions regarding service animals should be directed to the Student Services Department. Individuals in Florida, Massachusetts, and North Carolina are also covered by their respective state law definitions of "service animal."